Never Let Your Business Stop

It depends on the total power of the equipment that will run at the same time and on the surge current at start-up. Motors, compressors, lifts and cooling units draw several times their rated current the moment they start, so simply adding up the nameplate ratings is misleading and usually ends in an undersized generator. The right answer needs an on-site measurement. Our site survey is free: we measure your real load and size the kVA accordingly.

If the generator will sit near people, neighbours or a residential area, you need an enclosed unit. The canopy noticeably reduces noise and also protects the unit from rain, dust and sun. If it will live in a separate generator room or somewhere noise is not an issue, an open-type unit is the more economical choice. During the survey we see the installation site and tell you clearly which one suits you.

An ATS, or automatic transfer switch, starts the generator automatically when the grid fails, transfers the load to it, and hands the load back to the grid when power returns. Without an ATS, someone has to start the generator by hand at every outage. We recommend an ATS if outages can happen at night, if there is no permanent staff on site, or if damage can occur before anyone notices the outage.

A generator with an ATS panel starts the moment it detects the outage and takes over the load within a few seconds. So there is a very short interruption. If you have loads that cannot tolerate even one second, such as servers, imaging equipment or sensitive production control systems, an uninterruptible power supply (UPS) is needed alongside the generator. The UPS bridges those few seconds and the generator covers the long outage. They are not alternatives to each other, they are complementary.

Yes, it is free. The on-site survey and the kVA calculation cost you nothing. At the end of it we give you a clear quote, and whether you go ahead is entirely up to you. You are under no obligation.

We offer diesel generators from 10 kVA to 1100 kVA. This includes enclosed (silent) and open-type options, automatic transfer switches (ATS) and spare parts supply. On the engine side we work with Baudouin, Perkins, Ricardo, Yangdong and Shanghai Dongfeng. After the survey we decide together which engine fits your running hours, your budget and your spare parts expectations.

The interval depends on running hours and on how the unit is used. A generator that runs continuously and a standby unit that starts only a few times a year do not share the same maintenance schedule. After installation we draw up a maintenance plan that matches your usage. Regular test runs matter too on standby units: you want to know your generator actually starts before you need it, not at the moment you need it.

You can reach our 24/7 service line at any hour. Once we have your fault report, we dispatch our team to the site as soon as possible. The response time depends on your location and on the nature of the fault, so we give you a realistic estimate on the phone.